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FAQ

  • What is the status of my order?
    Orders are shipped within 1 to 2 business days following the day the order was placed. Once an order has shipped, an email will be sent with the tracking information.
  • What payment methods are accepted?
    You may pay with credit, debit or Klarna. The Lowrí shop does not store any credit card numbers.
  • Where can i find Lowrí Scented Candle near me?
    Please visit our stores page to find the retail nearest you who sell our products. We recommend contacting our authorized retailers prior to your visit, as we are unable to view their stock information.
  • Can you send me a scent sample?
    we know it´s not easy to choose a scent online. Therefore we offer free scent samples on our online shop.
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